T-BOT: Comprehensive AI ChatBOT for Travel Agents

 

World class AI chatBot with complete Whatsapp integration and latest OpenAI functionalities

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Natural Language Processing (NLP)

Understand and respond to user queries in natural language, providing a conversational and intuitive user experience.

Multi-language Support

Communicate in multiple languages to cater to a diverse, global clientele.

24/7 Availability

Provide assistance around the clock, ensuring customers can get help anytime they need it.

Personalized Recommendations

Offer tailored travel suggestions based on user preferences, past behavior, and current trends, leveraging data from the CRM system.

Booking Assistance

Facilitate booking flights, hotels, car rentals, and other travel services directly through the chat interface.

Travel Itinerary Management

Help users plan and manage their travel itineraries, including reminders for flights, hotel check-ins, and activities.

Real-time Updates

Provide real-time information on flight statuses, weather updates, travel advisories, and other relevant alerts.

Customer Support

Handle customer service inquiries, such as changes in reservations, cancellations, refunds, and general travel-related questions.

Integration with CRM Systems

Seamlessly integrate with the agency's CRM to access customer profiles, track interactions, and update customer data, ensuring a personalized and cohesive customer experience.

1. User Interaction

  • You have to initiate conversation with T-Bot through a chat interface on the website like, “I need to book a tour package from New York to Paris on August 15th.”

2. Natural Language Processing (NLP)

  • Get the keywords from your chat like location, date, and number of travelers. Based on that information, T-BOT will provide you with the package details.
  • It will provide you with the contact information of the package team, allowing you to book directly with them or through T-BOT’s chat feature.

3. Booking Steps

  • After analyzing the package details, if you want to book a particular package, T-BOT will provide you with the booking steps based on the package.

4. Booking email template

  • After providing the details, T-BOT will give you a sample email template. You can copy and paste this email and send it to the specified email address. The team will then book your tour package and contact you promptly.

5. Saving customer's contact information

  • The customer’s contact information will be saved in Google Sheets through an automated process using Zapier.

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